Studio Policies
Reschedules and Cancellations
You can cancel or reschedule your session up to 12 hours before the class without any charge.
If you cancel or reschedule within 12 hours of the class:
For packages, the class will be forfeited and deducted.
For trials and one-off bookings, the class will be forfeited and payment is non-refundable.
Safety & Hygiene
Grips socks are required for every session. Grip socks are available to purchase in studio for $15, or feel free to bring your own.
Packages
Packages are for individual use only – they must be used by the person who purchased them and cannot be shared or transferred.
All packages must be used before the expiry date.
Extra
By attending Becspilates and participating in sessions, you will be performing physical activity and exercise which has an inherent risk of personal injury. Participating in sessions is undertaken at your own risk. You must inform instructors if there are any risks to your health by participating in sessions, including in a session, such as if you have a pre-existing injury, illness, muscle soreness/discomfort or are pregnant, prior to commencement. Participating in any form of exercise at Becspilates with a Medical Condition is done entirely at your own risk. You acknowledge that your participation in any form or exercise at our studios may involve risks, including risk of personal injury. Becspilates instructors are not medically trained and are therefore not qualified to assess whether clients are in good physical condition and/or that clients can engage in exercise without detriment to their health, safety, comfort or physical condition. Clients are advised to seek medical advice prior to commencing any exercise program if they are in any doubt about their ability to engage in exercise. By participating in our sessions, you agree that our liability in relation to recreational services (as that term is defined in section 139A of the Competition and Consumer Act 2010 (Cth)) for any death, physical or mental injury (including aggravation, acceleration or recurrence of any such injury), the contraction, aggravation or acceleration of a disease, the coming into existence, aggravation, acceleration or recurrence of any other condition, circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs that is or may be harmful or disadvantageous to you or the community, or that may result in harm or disadvantage to you or the community, that may be suffered by you as a result of the supply of recreational services by Becspilates is hereby excluded, save that this limitation of liability does not apply to significant personal injury suffered by you as a result of reckless conduct by Becspilates in supplying the recreational services. You acknowledge that our instructors may use tactile cueing and adjustment methods, or make physical contact with you for correction purposes in order to ensure that Becspilates practice is undertaken in accordance with Becspilates best practice. Pregnant Clients: We highly recommend clearance from your doctor, women’s health physio or OBGYN to participate in sessions